Product Quality

At Ryerson, we strive to deliver consistent quality and value to our customers. To do so, we have implemented systems that allow us to take preventative measures and quickly initiate process improvements. These include inspections, capabilities assessments and internal process communication.

Monitoring & Tracking

We employ a variety of inspections, when appropriate, to track material quality:

• Inbound Inspection
• Outbound Inspection
• Process Inspection

Specific process inspection procedures and frameworks include Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP) and Failure Mode Effects Analysis (FMEA).

Capabilities Assessments

To be as efficient as possible, we have processes to align our vast capabilities with our customers' needs. These include:

• Statistical Process Control (SPC)
• Machine Capabilities
• Layered Audits
• Training

Communication

We actively address quality standards and manufacturing activities across the company. This includes daily toolbox huddles, production updates and monitoring metric boards. These communication efforts help us identify and react to potential problems proactively to prevent quality issues.